A : MYCASHPOOL is a Subscription Service where members make a contribution and raise funds for various causes, whether it is for personal needs or a host of worthy causes, such as churches, schools, non-profit organizations, etc.Q : How can I Participate?
A : There are 2 ways to get involved: The first one is highly recommended. If you have been invited to join, click on that person’s referral link and you will be instructed to fill out a simple registration form. In the event that you were not invited by family /friends then you can join by going directly to https://mycashpool.com/ and click on the Register button. You will then be referred directly by the Administrator and the system will automatically spill you down into the first eligible or qualified member's genealogy.Q : IS Mycashpool a Company, a Business or a Corporation??
A : No, Mycashpool is a Platform that has been created for like-minded people helping each other achieving their financial freedom.Q : Is MYCASHPOOL available worldwide?
A : Yes, MYCASHPOOL is available to anyone with an internet connection, a Bitcoin wallet and the willingness to become a member.Q : What payment processors are used?
A : We only use Bitcoin to make it easy for members to make contributions to other members.Q : What if my country doesn’t support bitcoins?
A : You can still join us. First create a wallet on blockchain.info and talk to us, we will do currency exchange for you or you can use other currency exchangers available online.Q : Can I have more than one account?
A : Yes you can but it is strongly recommended that you do not stack them. For example, you create another personal account under your first account. This is considered stacking. This is an unethical practice.Q : Are there any refunds?
A : All contributions happen between members and it is up to the members to reach an agreement amongst themselves if they allow refunds or not.Q : I don't have a bitcoin wallet where do I go to open a bitcoin wallet.
A : You are free to choose your bitcoin wallet but the only place we highly recommend you go get a Bitcoin wallet is at https://blockchain.info/wallet/# ,Q : What does the "due date" mean in the back office?
A : It is the date your next contribution payment for that level is due. Contribution payments are an yearly subscription. In MYCASHPOOL we contribute yearly and members need to renew their subscription every 365 daysQ : Do we only upgrade to the next level after 1 calendar year?
A : You should upgrade to the next level the moment you are able to do so that you don't miss out on contributions coming to you for those levels.Q : Are you allowed to upgrade even though your level is not filled up, example to be on level 3 you must have 8 downline, does that mean you have to get exactly 8 before upgrading to level 4?
A : You can upgrade at any time, the sooner you are able to the sooner you know you will not miss out on any contributions.Q : Is it possible for downlines to upgrade to your upline instead of you if you're not on that level yet?
A : Everyone can have their own unique experience in the system. It is best to upgrade the moment you are able to. If you don't you will miss contributions for the levels you have not upgraded to if there are members below you on those levels who upgrade fast.Q : When will two people be assigned to me? I was under the impression that as each person (which has grown since I joined) joins they are assigned under each person and so forth under my level?
A : YOU will need to find your own two people to join you and you can then help them find their 2 people to grow your team. Don't rely on spillovers.Q : Isn't this like a pyramid scheme?
A : Well a pyramid scheme means that only the top members of the hierarchy get paid whereas MYCASHPOOL allows every member to earn the same amount by doing the same amount of work. You can receive more contributions than the person who signed you up, that fact makes MYCASHPOOL a fair system.Q : Why does my referral link show up with Administrator when clicked on and not show my name?
A : There are a few factors that will influence which signup page you will see. 1) You will need to be signed out. 2) You will need to use the link of the person you want to sign up with. If you see the Admin link then you've not followed the previous 2 rules or you might need to clear your cookies.Q : Do we have to pay the 0.02btc, 0.03btc, 0.05btc and the 0.2btc, etc. every year?
A : Yes, you started an yearly subscription for each level every year. If you want to continue to receive yearly contributions from each level every year you need to pay your subscription every year for each level to qualify.Q : When using the hash id to submit proof of donation the system says Hash ID already used?
A : It may happen that you selected the wrong Hash ID when you upgraded or that you did not follow the safe rule of only using blockchain.info to make you subscription payments in the program.Q : Can I use the same IP address to help my team to open accounts for multiple people?
A : Yes you may as long as you don't stack accounts.Q : What happens if I don't pay my yearly subscription?
A : If your yearly subscriptions are in arrears, for any level that you have upgraded to, then the subscriptions that would have come to you, for that particular level, will bypass you and go up to the relevant upline level that missed your subscription payment, if they are qualified. For example: If someone on your level 3, in your matrix, is either upgrading to level 3 or is paying their yearly subscription for level 3, if you are qualified, you will receive that subscription payment. If you are not yet on level 3 or you are in arrears on your level 3 yearly subscription, the subscription payment will bypass you and go to your level 3 upline, if they are qualified to receive a level 3 subscription payment, meaning they are already on level 3 and they are current with their level 3 yearly subscriptions. It works the same way with the regular upgrades and the yearly subscriptions... so don't get skipped!Q : What is the difference between upgrade and subscription on MYCASHPOOL?
A : MYCASHPOOL is an yealy contribution platform. When you first upgrade to a level, you are in fact making your first yearly subscription payment for that level. Approximately 365 days later, the second yearly subscription payment is due and 5 days before it is due, you will see a green "Pay Now" button. The simple answer is, there is no difference. It's just that the first payment is made through the "Upgrade to Next Level" button and all other subsequent subscription payments are made through the "Pay Now" button, for each level you have upgraded to.Q : What is the IP Lock function for?
A : In some countries the ISP (Internet Service Provider) gives out static IPs (internet address that does not change) to their clients while most give dynamic IPs to their clients (internet address that do change). This is an added security feature available to members who have Static IPs if they choose to use it. Members who's IPs regularly change, that will be most of the world, should not use this function as it will lock you out of your account once your IP changes.Q : IF I HAVE A QUESTION THAT IS NOT COVERED HERE IN THE FAQ, WHAT SHOULD I DO?
A : For further information, contact your Referrer, or get on the Live Support and be assisted in real time. If they are offline, use the Support ticket on your Dashboard or send an email [email protected]
Only submit ONE ticket per issue per 12 hours. We do our best to respond to all tickets effectively and in a timely manner, but patience is necessary.